Cookie Policy
How KQ Solicitors uses cookies and similar technologies on kqsolicitors.com, your choices, and how to manage or withdraw consent.
This Cookie Policy explains how KQ Solicitors uses cookies and similar technologies on kqsolicitors.com, why we use them, and how you can control them.
Cookies help our website work, remember your preferences, and let us understand how the site is used so we can improve it. You can change your choices at any time using the cookie controls on our site or your browser settings.
This policy should be read alongside our Privacy Policy, which explains how we handle personal data more generally.
Last updated: 4 June 2026
Who We Are
KQ Solicitors Ltd is the data controller responsible for this website. We are a firm of solicitors authorised and regulated by the Solicitors Regulation Authority (SRA No. 619078) and registered in England & Wales. We are also registered with the Information Commissioner's Office (ICO).
What Are Cookies and Similar Technologies?
Cookies are small text files placed on your device when you visit a website. They let the site recognise your device and remember certain information, such as your settings or whether you have visited before.
We also use similar technologies that the law treats in the same way, including web beacons, pixels, tags, software development kits (SDKs) and browser or local storage. In this policy, references to “cookies” include these technologies.
Cookies can be session cookies, which are deleted when you close your browser, or persistent cookies, which stay on your device until they expire or you delete them. They can also be first-party cookies set by us, or third-party cookies set by external services we use.
Why We Use Cookies
- To make the website function correctly and securely.
- To remember your preferences, such as your chosen language.
- To understand how visitors use the site so we can improve it.
- To allow features like embedded videos, our booking calendar and social links to work.
- To support marketing where you have given consent.
Categories of Cookies We Use
Under current UK rules, including PECR and the UK GDPR, cookies fall into different categories depending on their purpose. Some require your consent; others do not, but we still tell you about them.
| Category | What it does | Consent needed? |
|---|---|---|
| Strictly necessary | Lets the site load, stay secure and remember your cookie choices. The site cannot work properly without these. | No |
| Functional / preference | Remembers settings such as your selected language or display preferences. | No, but you can opt out where our cookie tool allows this. |
| Analytics / statistical | Helps us understand how the site is used, in aggregate, so we can improve it. | Some low-risk analytics may not require consent, but you can opt out. |
| Marketing / advertising / social media | Used to measure or support advertising, or set by embedded social and video content that may track you across sites. | Yes |
Cookie names, providers and durations can change. For the current list active on your visit, please use the cookie preferences control on our website.
Third-Party Cookies
Some cookies are set by external services we use to run features on the site. These providers operate under their own privacy and cookie policies, which we encourage you to read. They may include:
- Google — for website analytics.
- Calendly — to power our online consultation booking calendar.
- YouTube — when video testimonials or embedded videos are played.
- WhatsApp / Meta — for our click-to-chat button.
- Social platforms — where social links, buttons or embedded content appear.
Your Choices and How to Manage Cookies
You are in control of non-essential cookies. You can use our cookie banner or preferences panel to accept or reject categories of cookies, and to change your choice at any time.
You can also adjust your browser settings to block or delete cookies. Most browsers let you do this in their privacy or security settings. Blocking all cookies may stop parts of the site from working.
Many browsers also offer private or incognito modes and tracking-protection settings. Withdrawing consent will not affect the lawfulness of anything done before you withdrew it.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, our services or the law. Any changes will be posted on this page with an updated revision date. Cookie rules in the UK can change, so we recommend checking this page periodically.
How to Contact Us
If you have questions about this policy or how we use cookies, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk. We would, however, appreciate the chance to address your concerns first.
- Email: info@kqsolicitors.com
- Phone: 01582 966 180
- Post: KQ Solicitors Ltd, Temple Chambers, 68–72 Stuart Street, Luton LU1 2SW
Frequently Asked Questions
No. Strictly necessary cookies are needed for the site to work, but you can reject analytics, marketing and other non-essential cookies and still use the site.
Booking through our online calendar uses functional cookies so the calendar works. If you block these, you can still contact us by phone, email or WhatsApp to book.
No. Cookies are used for website functionality, preferences and analytics. Information about your legal matter is handled under our Privacy Policy, not through cookies.
Yes. The Data (Use and Access) Act 2025 amended UK data protection and privacy legislation, including rules on some low-risk cookies. We still tell you about cookies and give you control over non-essential choices.
Yes. You can change or withdraw your choices at any time using the cookie preferences control on our website or by clearing cookies in your browser.
These include pixels, tags, web beacons, SDKs and browser storage. They work like cookies and are treated in a similar way under UK law.
We choose the third-party tools we use and tell you about them here, but providers such as Google, YouTube and social platforms operate under their own policies, which you should review.
Our Privacy Policy explains how we collect, use and protect personal data across our services.
Sources & Authority
- ICO guidance on cookies and similar technologies — ico.org.uk
- Privacy and Electronic Communications Regulations 2003 (PECR), as amended
- Data (Use and Access) Act 2025
- UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018
Cookie rules can change. We keep this page under review and recommend checking the ICO website for the latest guidance.