PRIVACY POLICY

You can find more information in this privacy notice about who we are, what we do with your personal information, as well as how we collect, store, use, and share that information. You can contact us or the Information Commissioner’s Office (ICO) if you have a complaint regarding your personal information.

WHO WE ARE

KQ Solicitors may collect personal information about you and others as part of our business. K Q Solicitors (SRA No. 619078), Temple Chambers, 68-72 Stuart Street, Luton LU1 2SW, is the data controller for the personal information described in this notice. We use that information according to these laws and following the Data Protection Act and the UK General Data Protection Regulation.

THE PERSONAL INFORMATION WE COLLECT AND USE

• Our processing of personal information includes Basic information, including your name (including your prefix and title), your company, your title or position, and your relationship to another individual.
• Information on your contract status, including your address, email address, and phone number Contact information, such as your postal address, email address, and phone number Financial information, including information about payments Technical information, including information you provide us through our website or electronic correspondence.
• We provide your personal information through our website forms and information provided by you to attend meetings and events, such as access requirements and dietary restrictions.
• Information provided by you or collected by us as part of the process of starting a new matter Personal information provided to us by our clients, on their behalf, or generated by us as part of providing them with services.

INFORMATION COLLECTED FROM OTHER SOURCES

If you become a customer, we may also need to request and process additional data from various third-party organizations to provide you with legal services, including home office services. Some of the information we collect may be sensitive ‘to particular category data. Your doctor or hospital may be required to provide us with medical records or will require your accountant

to provide us with financial details. We will seek your consent whenever we request these documents and take extra precautions to protect them.

HOW WE USE YOUR PERSONAL INFORMATION

• Using personal data to process personal information about third parties relating to our customers’ legal affairs is a legitimate interest.
• Ensure compliance with our regulatory obligations, such as those under the Solicitors Regulation Authority Code of Conduct, Financial Audit requirements, and Anti Money Laundering Regulations, and operate our business effectively.
• Communication with you, we use the contact information you provide to respond to inquiries.
• Send marketing communications to our customers unless they ask us not to send marketing communications to people who are not our customers
• We will seek their consent before sending marketing communications to people who are not our customers.
• Data about job applications is collected via our website.
• During the performance of our legal services, we process customer data necessary for a contract’s performance.

Criminal offence information

Some immigration and nationality applications, such as British citizenship and settlement, require information about criminal convictions, cautions or immigration offences to assess the good character requirement. We collect and use this information only where it is needed to advise you or prepare your application, under Schedule 1 of the Data Protection Act 2018 (legal claims and legal advice). It is held securely and seen only by staff working on your matter.

WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH

We may share personal data for the reasons set out below:

Category of Recipient Type of data shared Reason for sharing

Cloud service

We may use technology companies to run our IT systems, help personnel process data, and use a cloud-based case management system.

Identification and Anti-Money Laundering

Our customers’ names, addresses, and evidence of identification details are required; email Provider Email We use cloud-based email security and archive solution. Other third parties All third parties involved in the provision of services and with the client’s permission, including barristers, government agencies, local authorities, doctors, and others.

If required by law, we may share your personal information with law enforcement or other authorities; however, we will make reasonable efforts to inform you before doing so unless we are prohibited by law from doing so. Occasionally, we may need to share your personal information with new entities or third parties if we reorganize or transfer all or part of ourbusiness.

To provide our legal services and meet our regulatory obligations, we need the information listed above from you. We will not sell, rent, or make your data commercially available without your consent. If we request information not required for providing the legal service, we will inform you when collecting it.

Transfers outside the UK

Some of the services we use to run our website and communicate with you, such as Google (website analytics), Calendly (appointment booking) and WhatsApp/Meta (messaging), may store or process data outside the UK, including in the United States. Where this happens, we rely on the UK’s adequacy regulations, the UK Extension to the EU–US Data Privacy Framework, or the International Data Transfer Agreement or Addendum, so your information has an equivalent level of protection. You can ask us for more detail about these safeguards.

HOW LONG WILL YOU KEEP YOUR PERSONAL INFORMATION

• We will hold all information relating to your legal matter for several years after the issue concludes. The retention period varies depending on the type of legal service but is typically 6 years. You will be informed after your matter how long we will store your file for

YOUR RIGHTS

In the General Data Protection Regulation (GDPR), you are entitled to many rights for free. It includes the right to:

• The access to personal data and access to other information, which this Privacy Notice was explicitly designed to provide
• We must correct any errors in the information you provide that we keep
• You may be required to erase your personal information in specific circumstances.
• We will receive the personal information about you, which you’ve provided in a structured, widely used, and machine-readable format. We also are entitled to disclose the information to a third party in certain circumstances.
• You may object to using your personal information regarding direct marketing at any time.
• Be against decisions taken by automated processes that could directly affect you. We currently do not carry any of these processes.
• You may also object to our ongoing processing of your data in other situations.

Limit the processing of your personal information under certain conditions

WHO TO CONTACT

If you’ve got a question or complaint regarding the way we use your data or if you want to exercise one of your rights under the protection of your data, you can write to KQ Solicitors, 68-72 Stuart Street, Luton, LU1 2SW and mark it for Khurram Qureshi’s attention.

You also have the right to complain to the Information Commissioner’s Office, which may contact at here by telephone on 0303 123 1113